News

Planned Downtime! Again!

Hello, everyone! Cherp will be down for approximately 30 minutes ish at most starting from 8:00 PM EST today (3/21/2022) in order to install security updates to our host server.

Thank you!
-TT

Planned Downtime!

Hello, everyone! Cherp will be down for approximately 30 minutes ish at most starting from 7:00 PM EST today (2/3/2022) in order to install security updates to our host server.

Thank you!
-TT

Downtime Over!

We are back live! You will almost certainly receive the undefined unread error because of computer reasons, just go to https://cherp.chat/account, log out, and log back in and it should be clear. Let us know if you have any issues in the meanwhile and we'll try to troubleshoot what we can.

Thank you!
-TT

Advance Downtime Notice

11/13/2021

Re: the last news post, you have about 2 hours left before the downtime!

Advance Downtime Notice

11/9/2021

I know, I know. I'm sorry, I also don't like downtimes, but we kind of need to do this one.

This weekend, we will be having a pre-planned downtime in order to switch web hosts. We've spent the past couple of weeks discussing internally the need to get the fuck out of the UK as quickly as possible before more batshit internet laws go through and make running Cherp a living hell, and the past couple of days interviewing potential hosts to ensure they're comfortable hosting our content. We've settled on one that we hope will do the trick and be kind to us in the near future.

What will this mean for you?

At 3:00 PM EST on Saturday (11/13/21) we will be taking the site down for realistically around an hour or two - no ETA but it shouldn't take too long. This is to ensure we can get the most recent version of the database with all your stuff intact off the current computer and onto the new one. Then, we will be putting the site back up.

There is a high chance you will not be able to access the site initially once it is back up due to DNS propagation. What this means is, basically, the internet at large needs to catch up to the fact that we've switched IP Addresses, and your computer needs to let the old IP address leave its cache so it will go "okay, time to double check what cherp.chat's IP address is... oh! it's different now". If you are connecting to the old computer, you will see a page telling you basically this; check back in an hour, DNS needs to propagate. If you are connecting to the new computer, well, then you'll connect fine! Unfortunately, this is just one of the inconveniences about the modern internet that we have to live with. We expect DNS propagation to finish for 99.9%+ of users within about 24 hours maximum.

Hopefully this will be the last downtime for a while! Believe me, I hear you all loud and clear about being mad about it. I am also mad about it 😭😭😭

Thank you!
-TT